TelcoNews Asia - Telecommunications news for ICT decision-makers

Natural language processing (NLP) stories - Page 2

Modern call centre voice ai automation no code workflows cloud

RingCentral unveils AIR Pro no-code AI contact agents

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uc
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data analytics
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digital transformation
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
The future of ai companion 3.0

Zoom expands agentic AI to automate workplace tasks

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uc
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cx
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martech
Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.
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Dify raises USD $30m to scale open-source AI workflows

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partner programmes
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rpa
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risk & compliance
Dify secures USD $30m to expand its open-source platform for production-ready AI agent workflows across global enterprise teams.
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Cambodia steps up AI push to narrow regional tech gap

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uc
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agricultural technology
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data protection
Cambodia steps up its AI push under a draft strategy to drive growth and narrow regional digital gaps by 2030.
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Tufin unveils AI assistants & executive security hub

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firewalls
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hybrid cloud
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data analytics
Tufin rolls out four AI assistants and a customisable executive hub to speed network security rule searches, access changes and risk insight.
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Addepar unveils Addison AI to power wealth insights

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data analytics
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digital transformation
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fintech
Addepar launches Addison AI to give wealth managers trusted, natural language portfolio intelligence embedded across its platform workflows.
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Designing for reality: What my non-traditional path taught me about diversity in tech

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ai
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hybrid & remote work
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healthtech
A technologist's non-traditional path shows why true diversity is now critical to build trustworthy, inclusive AI and products that work in reality.
Dr lisa turner

AI exposes emotional labour silently draining women

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hcm
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ai
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ai ethics & governance
AI is exposing the invisible emotional labour taxing women leaders, turning unmeasured mental load into hard data companies can't ignore.
Rebecca

PropTech must end the invisible admin tax on agents

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digital transformation
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partner programmes
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rpa
PropTech's biggest threat is not disruption, but an invisible admin tax draining agents' time, equity and long-term career potential.
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Language model benchmarks widely 'contaminated', study finds

Sat, 28th Feb 2026
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risk & compliance
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erp
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llms
A new NE2NE study finds over half of common AI benchmarks are “contaminated”, casting doubt on headline model rankings and marketing claims.
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ABBYY expands document AI patent portfolio as GenAI grows

Fri, 27th Feb 2026
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digital transformation
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ecm
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martech
ABBYY adds 22 patents to its document AI arsenal, pitching 'purpose-built' tech for safer enterprise use as generative AI uptake accelerates.
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ServiceNow unveils Autonomous Workforce & EmployeeWorks

Fri, 27th Feb 2026
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uc
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smart cities
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digital transformation
ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.
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Saviynt adds Amazon Q AI tools to boost identity risk

Fri, 27th Feb 2026
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hybrid cloud
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digital transformation
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hyperscale
Saviynt taps Amazon Q to add conversational AI and deeper cross-app risk context, helping identity teams automate investigations and fixes.
Modern office ai workflows chat support automating it hr tasks

ServiceNow unveils Autonomous Workforce & EmployeeWorks

Fri, 27th Feb 2026
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saas
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uc
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digital transformation
ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.
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Elastic unveils multilingual embeddings for search

Wed, 25th Feb 2026
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slm
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llms
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ai
Elastic launches compact multilingual embedding models for Elasticsearch, promising faster, cheaper semantic search and stronger RAG performance.
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Treasure Data unveils AI-powered command line tool

Tue, 24th Feb 2026
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devops
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data analytics
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digital transformation
Treasure Data launches Treasure Code, an AI-native command line that lets teams manage complex CDP operations and workflows in plain English.
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Sage adds AI to Intacct for faster, clearer finance work

Wed, 18th Feb 2026
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data analytics
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digital transformation
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fintech
Sage has embedded new AI tools in Sage Intacct to speed period-end close, sharpen cash visibility and cut manual finance workloads.
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Sabre, PayPal & Mindtrip unveil AI travel assistant

Tue, 17th Feb 2026
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digital transformation
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encryption
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crypto
Sabre, PayPal and Mindtrip are teaming up on an AI travel assistant that lets users discover, book and pay for trips in one chat-based flow.
Saas investigations

Genetec adds AI tools to speed video incident review

Thu, 12th Feb 2026
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digital transformation
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cloud security
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it automation
Genetec adds AI-powered natural language search and movement tracking to Security Centre SaaS to cut multi-site video reviews from hours to minutes.
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Calero unveils AI assistant for telecom invoice insight

Thu, 12th Feb 2026
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data analytics
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digital transformation
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rpa
Calero launches AI-powered assistant to give TEM and MEM teams instant, conversational insight from complex telecom and mobility invoices.