TelcoNews Asia - Telecommunications news for ICT decision-makers

Natural language processing (NLP) stories - Page 3

Oracle ai agents help supply chain leaders boost efficiency and strengthen resiliency

Oracle adds AI agents across CRM & supply chain apps

Wed, 11th Feb 2026
#
crm
#
manufacturing
#
data analytics
Oracle has embedded free prebuilt AI agents across its Fusion apps to automate CRM and supply chain tasks from campaign design to logistics.
Dubai skyscraper office team collaboration transparent data dashboard

Oracle NetSuite unveils AI-centric NetSuite Next in UAE

Tue, 10th Feb 2026
#
data analytics
#
digital transformation
#
physical security
Oracle NetSuite unveils NetSuite Next in the UAE, embedding AI assistants, agentic workflows and analytics across its cloud ERP suite.
Ai unified endpoint management admin at desk flat illustration

Hexnode embeds upgraded Genie AI to run UEM actions

Tue, 10th Feb 2026
#
advanced persistent threat protection
#
it automation
#
socs
Hexnode embeds its upgraded Genie AI into the UEM console, letting admins query inventory, execute device commands and automate fixes in chat.
Modern laptop desk automated multi currency finance assistant

Airwallex unveils AI assistant to streamline finance tasks

Mon, 9th Feb 2026
#
saas
#
data analytics
#
digital transformation
Airwallex launches an AI assistant in its web app, promising to simplify onboarding and day-to-day finance tasks for multi-currency businesses.
Australian corporate tax team with translucent ai automation guide

Empathetic AI unveils Empathetic AI Labs, a finance-grade AI agents suite for tax and beyond

Fri, 6th Feb 2026
#
fintech
#
rpa
#
risk & compliance
Empathetic AI unveils 'finance-grade' agents and a Luna tax copilot, promising explainable, audit-ready automation for accounting teams.
Global call center network world map ai connections blue green

Genspark expands AI call agent globally with Twilio

Tue, 3rd Feb 2026
#
cx
#
martech
#
risk & compliance
Genspark rolls out its AI call agent to over 40 countries using Twilio voice tech, handling bookings, support and multilingual calls at scale.
Speech bubble chat icons transforming into kpi bar charts dashboards

AI to transform qualitative research into measurable data

Mon, 2nd Feb 2026
#
data analytics
#
cx
#
martech
Mercury Analytics says AI will turn open-ended feedback into measurable insight by 2026, reshaping how organisations use qualitative data.
Corporate legal team ai contract memory brain network office scene

Luminance unveils AI platform to tackle 'enterprise amnesia'

Thu, 29th Jan 2026
#
digital transformation
#
risk & compliance
#
erp
Luminance launches AI platform to capture contract memory and combat 'enterprise amnesia', promising 90% faster negotiations.
Modern energy control room wall of graphs renewables engineers

Snowflake unveils AI Data Cloud 'Energy Solutions'

Wed, 28th Jan 2026
#
data analytics
#
digital transformation
#
cx
Snowflake launches Energy Solutions for its AI Data Cloud, unifying energy sector data to modernise grid planning and asset management.
Modern call center agents with ai voice waveform face above desks

CommBox unveils Era AI Voice to transform call centres

Wed, 28th Jan 2026
#
uc
#
digital transformation
#
cx
CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
Modern law office conference table lawyers documents data visuals

Lighthouse unveils LighthouseIQ AI platform for law

Fri, 23rd Jan 2026
#
data analytics
#
risk & compliance
#
erp
Lighthouse launches LighthouseIQ, an AI legal platform promising faster eDiscovery, case analysis and regulator-ready document review.
Adobe

Adobe adds AI tools to Acrobat for slides & podcasts

Thu, 22nd Jan 2026
#
data analytics
#
digital transformation
#
martech
Adobe folds new generative AI into Acrobat Studio, auto-making slide decks, chat-edited PDFs and podcast-style summaries from documents.
It manager ai voice agent monitoring automated cloud workflows

ServiceNow deepens OpenAI deal to power voice, agents

Thu, 22nd Jan 2026
#
saas
#
digital transformation
#
it automation
ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.
Ai brain hybrid cloud enterprise it ops room automated workflows

BMC adds AI copilots, events & guidance to Control-M

Wed, 21st Jan 2026
#
devops
#
hybrid cloud
#
digital transformation
BMC injects generative AI into Control-M and AMI, adding NLP workflow design, event-driven orchestration and embedded mainframe guidance.
Modern us call center ai automation ops room data screens

ServiceNow deepens OpenAI pact to power voice-first AI

Wed, 21st Jan 2026
#
digital transformation
#
it automation
#
rpa
ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.
Ai retail control room analytics network end to end experiences

Talkdesk unveils new AI tools for retail & consumer goods

Mon, 12th Jan 2026
#
uc
#
digital transformation
#
cx
Talkdesk unveils Commerce Orchestration and Consumer Goods Experience Cloud to coordinate AI-driven retail journeys end to end.
Digital commerce fraud analytics control room green vs red

Forter unveils AI copilot to tackle surging fraud risk

Fri, 9th Jan 2026
#
data analytics
#
digital transformation
#
fintech
Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.
Modern boardroom executives reviewing roi dashboards data pipelines

Boardrooms demand tougher AI returns & stronger data

Tue, 23rd Dec 2025
#
data analytics
#
digital transformation
#
it automation
Boards are set to demand tougher ROI and stricter data foundations from AI projects in 2026, as natural language tools reshape data work.
Modern office lobby digital portal linking ai cloud departments

ServiceNow buys Moveworks to build AI 'front door'

Wed, 17th Dec 2025
#
digital transformation
#
hcm
#
cartech
ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.
Ken brand

Exclusive: Restoke.ai brings AI 'restaurant manager' to the US

Tue, 16th Dec 2025
#
data analytics
#
digital transformation
#
rpa
Australian start-up Restoke.ai launches its AI 'restaurant manager' in the US, promising to boost margins and automate back-of-house work.