Outsourcing stories - Page 3
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Cybage names Badhrinath Krishnamoorthy Global President
Tue, 10th Feb 2026
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digital transformation
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it services
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it industry
Cybage appoints industry veteran Badhrinath Krishnamoorthy as Global President to spearhead international growth and sharpen execution.
Cybersecurity as a Service market to hit USD $83.96bn
Thu, 5th Feb 2026
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firewalls
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data protection
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ransomware
Cybersecurity as a Service market forecast to soar from USD $17.60bn in 2024 to USD $83.96bn by 2034, driven by threats and skills gaps.
C-suite leaders deploy AI, but struggle to scale it
Wed, 4th Feb 2026
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semiconductors
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hybrid cloud
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digital transformation
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
Mphasis gains AWS AI Competency for generative AI work
Sat, 31st Jan 2026
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digital transformation
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hyperscale
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cx
Mphasis wins AWS AI Competency, bolstering its generative AI credentials and signalling readiness to scale enterprise deployments on AWS.
Contact centres report rising morale but AI doubts grow
Fri, 30th Jan 2026
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uc
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digital transformation
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cx
Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
Wipro unveils unified AI-led enterprise functions model
Fri, 30th Jan 2026
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data analytics
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digital transformation
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cx
Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.
Exclusive: SonicWall's Suroop Chandran on why security basics still fail
Thu, 29th Jan 2026
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malware
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firewalls
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data protection
SonicWall warns over 95% of cyber breaches stem from misconfigured tools, as firms lean on MSPs and cyber warranties to plug skills gaps.
HCLTech to buy Singapore wealth consultancy Finergic
Wed, 28th Jan 2026
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digital transformation
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fintech
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it services
HCLTech moves to deepen its wealth management push with a deal to acquire Singapore-based consultancy Finergic, pending approval by 2026.
Philippines lag APAC on third-party cyber risk maturity
Tue, 27th Jan 2026
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supply chain
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risk & compliance
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ai
Philippines firms trail APAC on third‑party cyber risk as all surveyed suffered supply chain breaches and few have mature TPRM programmes.
Legacy PKI leaves APAC exposed to outages, breaches
Thu, 22nd Jan 2026
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devops
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digital transformation
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encryption
Legacy PKI and manual certificate management leave APAC firms exposed to outages, cyber risks and compliance failures, CyberArk warns.
Tech Mahindra's multilingual AI honoured by WEF MINDS
Wed, 21st Jan 2026
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cx
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martech
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ai
Tech Mahindra's sovereign multilingual AI, handling millions of queries in Hindi, Bahasa and regional dialects, is honoured by WEF's MINDS.
Rimini Street touts Agentic AI ERP as upgrades stall
Wed, 21st Jan 2026
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data analytics
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digital transformation
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it automation
Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.
IBRS highlights Interactive's sovereign-first cloud focus
Wed, 21st Jan 2026
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data protection
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dr
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private cloud
IBRS spotlights Interactive's sovereign-first cloud strategy and hybrid services as Australian organisations rethink data residency and compliance.
Forrester tips cloud & generative AI to fuel IT boom
Tue, 20th Jan 2026
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manufacturing
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hybrid cloud
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digital transformation
Global IT services spending will rise 4.8% annually to 2029 as cloud infrastructure and generative AI reshape enterprise technology demand.
Coding jobs squeezed as AI reshapes developer roles
Tue, 20th Jan 2026
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devops
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digital transformation
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apm
AI is shrinking routine coding vacancies but boosting demand for developers who can design systems, integrate tools and think strategically.
MSSPs key to securing India's fast-growing SMB sector
Mon, 19th Jan 2026
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firewalls
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data protection
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dr
India's booming SMBs face rising cyber threats, driving rapid adoption of managed IT and security services to safeguard growth.
Rimini Street honoured for agentic AI & client success
Fri, 16th Jan 2026
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storage
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data analytics
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digital transformation
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
Forrester warns on 2026 tech budgets amid AI shifts
Wed, 14th Jan 2026
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uc
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semiconductors
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data analytics
Forrester flags cooler optimism for 2026 tech budgets as leaders juggle AI-driven investment plans with rising geopolitical and cyber risks.
C-suite demands faster tech payback & AI-led growth
Tue, 13th Jan 2026
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digital transformation
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partner programmes
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rpa
Global C-suites demand faster tech payback, prioritising AI and automation as ERP upkeep drains IT time and talent constraints bite.
HCLTech to build AI-led IT for Magnum Ice Cream firm
Tue, 13th Jan 2026
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data analytics
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digital transformation
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cx
HCLTech will build AI-driven IT systems for Magnum Ice Cream as the dessert giant gears up to run independently from Unilever worldwide.