Outsourcing stories - Page 4
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
11:11 Systems buys Ntirety in VMware cloud partner push
Tue, 13th Jan 2026
#
virtualisation
#
dr
#
private cloud
11:11 Systems snaps up Ntirety, bolstering its VMware-focused private cloud portfolio as Broadcom narrows its cloud partner ecosystem.
Vertex Group names Puneeta Rajwant to lead India push
Tue, 13th Jan 2026
#
smart cities
#
digital transformation
#
iot
Vertex Group names Puneeta Rajwant to steer India expansion, InfraTech launch and drive its Vertex 2.0 agenda towards INR ₹1,000 crore.
TGT Global names Thaddeus Susara to lead vendor push
Thu, 8th Jan 2026
#
partner programmes
#
it services
#
outsourcing
TGT Global has promoted Thaddeus Susara to vice president of channel and strategic partnerships to spearhead a new vendor-focused push.
Hightekers buys Serviap to boost Latin America reach
Mon, 22nd Dec 2025
#
saas
#
hcm
#
hybrid & remote work
Hightekers snaps up Serviap Global to cement its Latin America footprint, extending its direct Employer of Record reach to 40 countries.
Rimini Street, Tidewater expand global ERP & tax pact
Mon, 15th Dec 2025
#
digital transformation
#
partner programmes
#
financial systems
Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
Service-based IT & agentic AI to reshape 2026 spend
Fri, 12th Dec 2025
#
storage
#
hybrid cloud
#
data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
FPT, SCSK launch COBOL PARK to tackle 2025 'digital cliff'
Fri, 12th Dec 2025
#
digital transformation
#
fintech
#
risk & compliance
FPT and SCSK are launching COBOL PARK in Japan to modernise ageing mainframes and avert the looming 2025 “digital cliff” risk.
Singapore leads in third-party cyber risk, yet breaches rise
Thu, 11th Dec 2025
#
advanced persistent threat protection
#
socs
#
supply chain
Singapore firms boast world-leading third-party cyber risk programmes, yet 93% still report supply chain-related breaches, BlueVoyant warns.
Four things to consider when choosing a business process outsourcing partner in 2026
Wed, 3rd Dec 2025
#
data analytics
#
cx
#
martech
In 2026, choosing a BPO partner means valuing AI adoption, orchestration skills, compliance and proven business benefits over just cost savings.
E-commerce businesses urged to treat payments as profit drivers
Wed, 26th Nov 2025
#
cx
#
martech
#
partner programmes
E-commerce firms are urged to view payments as profit drivers, with C-suite support key to boosting revenue and enhancing customer experience, says Ecommpay.
Agentic AI and the rise of augmented human capabilities
Thu, 20th Nov 2025
#
saas
#
digital transformation
#
data science
Agentic AI shifts focus from automation to augmentation, enabling humans and AI to collaborate, enhancing productivity and reshaping future workplaces.
AI adoption in process safety rising but impact on incidents lags
Thu, 6th Nov 2025
#
data analytics
#
risk & compliance
#
ai
AI adoption in process safety grows, but impact on reducing incidents lags as industries face ageing assets and skill shortages, says Sphera report.
Tech Mahindra unveils Orion Marketplace for enterprise agentic AI
Wed, 24th Sep 2025
#
digital transformation
#
it automation
#
llms
Tech Mahindra launches TechM Orion Marketplace, a platform granting enterprises access to autonomous AI agents for smarter, scalable business automation.
Naluri raises USD $5 million to expand digital health in Asia
Tue, 26th Aug 2025
#
healthtech
#
outsourcing
#
ict sector
Naluri secured USD $5 million in Series-B funding to expand digital health services into the Philippines and Vietnam, aiming for profitability within a year.
SquadStack.ai unveils autonomous AI agent to boost sales at scale
Fri, 15th Aug 2025
#
devops
#
cx
#
martech
SquadStack.ai has launched a voice-first autonomous AI agent to automate sales, doubling lead connectivity and cutting acquisition costs across various industries.
Suntory boosts wellness with Rimini-driven Comado app launch
Thu, 14th Aug 2025
#
devops
#
digital transformation
#
apm
Suntory partners with Rimini Street to launch Comado, a gamified wellness app, delivered within four months with no extra costs, boosting digital health engagement.
The bouncer at the door: Protecting your network from within
Fri, 1st Aug 2025
#
malware
#
firewalls
#
data protection
Outdated network hardware poses a hidden threat, turning your vital security 'bouncer' into a vulnerability that invites cyber-attacks and data breaches.
TDCX tops Southeast Asia OA500 index, rises to 17th globally
Tue, 13th May 2025
#
data analytics
#
digital transformation
#
cx
TDCX ranks as Southeast Asia's top outsourced CX provider and climbs to 17th globally in Outsource Accelerator's OA500 2025 Index among 3,200 firms.
EY & SAP launch integrated finance service to drive growth
Mon, 12th May 2025
#
uc
#
data analytics
#
digital transformation
EY and SAP have launched an Integrated Finance Managed Service using SAP's cloud to help businesses boost growth and streamline core finance functions.
How outsourcing and automation plug the cybersecurity skills gap
Thu, 8th May 2025
#
advanced persistent threat protection
#
ai
#
cybersecurity
Australian and New Zealand firms tackle cybersecurity talent shortages by outsourcing and automating, bridging gaps while enhancing defences against evolving threats.