Quality Management stories
DocuWare lands challenger spot in Gartner's 2026 document management review as the software maker touts AI-ready tools and partner-led growth.
Life sciences firms could avoid costly FDA review delays as the software flags conflicting claims across filings before submissions are sent.
Manufacturers could cut bottlenecks and speed output as the pair link live data, simulation and AI across factory systems.
Businesses can now review every call for compliance and service issues as Tollring adds AI tools that analyse customer conversations at scale.
Trusted data can cut fraud, speed onboarding and reduce manual reviews as banks try to balance customer ease with tighter controls.
Balmoral Tanks has appointed manufacturing veteran Paul Edwards as Managing Director, succeeding long-serving leader Allan Joyce in May.
Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.
Deloitte has sold its audit software venture Auvenir to its management in a buyout, with the business rebranding as Streamworks Tech.
Gamma is urging organisations to prioritise quick CX wins, reducing customer friction and risk while building momentum for longer-term change.
Ramco secures Tata defence MRO software deal to power digital C130J maintenance hub for the Indian Air Force in India.
Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.
Chanelle Pharma adopts SAP Cloud ERP and Business AI to modernise global operations, bolster GxP compliance and power expansion to 90+ markets.
GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.
Wootzwork secures USD $6.6m Series A to scale its AI-driven manufacturing coordination model across global industrial supply chains.
Apricorn wins AS9100 certification, becoming the sole maker of hardware-encrypted USB drives approved to aerospace and defence standards.
The UK consultancy now has three recognised standards in place after passing two UKAS-accredited audits on its own Certain® platform.
Businesses gain an AI-enabled contact centre with omnichannel support, as Cox Business broadens its portfolio beyond traditional telecoms services.
The touchless cleaner is aimed at reducing contamination risks in high-volume fibre networks, where poor end-face cleanliness can disrupt service.
The deal gives the food brand UK fulfilment for online, Amazon and wholesale orders, with compliance a key reason for choosing 3PL.
SYTECH marks ten years of ISO 17025 digital forensics accreditation as it widens its scope and consultancy across regulated sectors.