Quality Management stories - Page 2

Mercedes-Benz enhances manufacturing efficiency and on-time delivery by integrating Celonis Process Intelligence across its global production and logistics systems.

Celonis launches enhanced AI-driven platform with digital twins to boost business process efficiency and support adaptable enterprise operations.

Consilium Software has launched new AI-powered apps for Webex Contact Centre, enhancing quality management and voice automation across North America and Asia Pacific.

Zoom rolls out AI upgrades across sales, service and events platforms, enhancing automation, personalised engagement and operational efficiency by 2026.

Ataccama research reveals enterprises average 42/100 in data trust, risking AI progress and regulatory compliance due to poor data quality and governance.

Nidec has adopted Siemens' Teamcenter X software to enhance electric motor development, boosting product quality and lifecycle management in automotive.

Siemens expands Teamcenter X with four new SaaS PLM offerings, making lifecycle management accessible and scalable for firms of every size worldwide.

UBH Group is the first firm in the Southern Hemisphere to achieve ISO 19443 certification, bolstering Australia's nuclear supply chain readiness.

The latest World Quality Report reveals 68% of organisations are now utilising Generative AI in Quality Engineering, signalling a significant industry shift.

Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.

SmartBear wins Best AI Quality Management Solution at the 2024 AI Breakthrough Awards, marking a significant milestone in global AI innovation and quality improvement.

The Chief Product Officer at ISMS.online has led the SaaS platform's global expansion since 2021, driving innovation in information security and compliance.

Paessler celebrates achieving ISO 9001 certification, underscoring its dedication to quality standards and customer satisfaction in IT monitoring solutions.

Causal AI's ability to diagnose root causes of problems relies heavily on data quality, a factor centred on five pillars: accuracy, completeness, consistency, timeliness and relevancy.

In a partnership with Webex by Cisco, AI firm Consilium Software announces dedicated software to boost Webex Contact Center, foretelling a suite of apps set to redefine customer experience in AI orchestration.

Singapore's government body IMDA pre-approves Wolters Kluwer TAA Asia Pacific's digital solutions CCH iFirm and CCH ProSystem fx Engagement under SMEs Go Digital initiative, aiming to gear up small-to-medium accounting firms for the digital economy.

Zendesk enhances its customer experience (CX) solutions by acquiring AI firm Klaus, aiming to optimise agent performance and increase customer interaction quality.

Calabrio acquires AI and virtual agent performance solutions firm, Wysdom, aimed at optimising their customer service with enhanced AI and machine learning.

Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.

Amazon Connect has introduced generative AI capabilities aiming to boost worker productivity, cut costs, and improve customer service.