Quality Management stories

Tollring launches AI features to let managers query call recordings in plain English and automate quality checks with over 90% accuracy.

Data quality gives banks a scalable route to digital trust, cutting fraud and false positives while speeding onboarding, KYB and AI-driven checks.

Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.

Deloitte has sold its audit software venture Auvenir to its management in a buyout, with the business rebranding as Streamworks Tech.

Ramco secures Tata defence MRO software deal to power digital C130J maintenance hub for the Indian Air Force in India.

Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.

Chanelle Pharma adopts SAP Cloud ERP and Business AI to modernise global operations, bolster GxP compliance and power expansion to 90+ markets.

GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.

Wootzwork secures USD $6.6m Series A to scale its AI-driven manufacturing coordination model across global industrial supply chains.

Apricorn wins AS9100 certification, becoming the sole maker of hardware-encrypted USB drives approved to aerospace and defence standards.

Global Rev Gen appoints Bosco Anthony as CEO to spearhead national expansion, AI-led products and integrated media, creative and video services.

Siemens named a Leader in Gartner Magic Quadrant for quality management software, spotlighting its AI-enabled, integrated QMS portfolio.

Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.

Siemens named Verdantix leader for AI-driven quality management software, as its QMS tools gain top marks in 2025 Green Quadrant report.

Siemens launches Digital Twin Composer to build metaverse-style factory twins, unifying design, simulation and operations in 3D scenes.

Siemens deepens Nvidia AI alliance and debuts digital twin tools, targeting an industrial metaverse and copilots across factory floors.

Digital transformation falters not for lack of tech, but because untrusted data quietly undermines scale, speed and customer experience.

Flawed, fragmented data is wasting time, money and AI potential; firms must fix ownership, visibility and tooling to restore trust.

Enterprises ditch paper and patchwork systems for integrated, predictive asset platforms as digital transformation becomes imperative.

Consilium launches AI-powered CX platform unifying voice, video, CRM and analytics, aiming to boost enterprise engagement and agent productivity worldwide.