Verint stories
![Story image](../../../../../uploads/story/2024/02/09/preview_img-eWbcrRwXqpTHUTEMFgCzTRc3.webp)
Verint tops in Asia Pacific for workforce solutions, says Frost & Sullivan
Fri, 9th Feb 2024
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data analytics
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big data
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frost & sullivan
Verint, acclaimed for its AI-powered customer engagement solutions, has been distinguished as the leading provider of workforce management.
![Story image](../../../../../uploads/story/2023/12/14/preview_img-tBm5QxmU4NWwbmzdSEn7jtiA.webp)
Verint leads in Conversational AI according to Opus Research report
Thu, 14th Dec 2023
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uc
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data analytics
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cx
Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.
![Story image](../../../../../uploads/story/2023/12/12/preview_img-uN1ioe599vecePSgIn0Yaf4U.webp)
Ecosystm & Verint Playbook highlights wider scope needed for CX strategies
Tue, 12th Dec 2023
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uc
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data analytics
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cx
New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.
![Story image](../../../../../uploads/story/2023/10/27/preview_verint.webp)
Verint announces strategic partnership with Zoom enhancing CX solutions
Fri, 27th Oct 2023
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cx
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martech
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partner programmes
Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.
![Story image](../../../../../uploads/story/2023/06/17/preview_4.webp)
Verint introduces its enterprise experience management solution
Sat, 17th Jun 2023
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cx
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data analytics
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martech
Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.
![Story image](../../../../../uploads/story/2023/06/17/preview_3.webp)
Verint empowers contact centre users with engagement data insights
Sat, 17th Jun 2023
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uc
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cx
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martech
Powered by Verint Da Vinci AI, Verint engagement data insights delivers no code, training, or self-service data access 24/7.
![Story image](../../../../../uploads/story/2023/06/17/preview_2.webp)
Verint Da Vinci AI leverages the latest AI innovations
Sat, 17th Jun 2023
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paas
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cx
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martech
Verint has introduced new Verint Da Vinci AI capabilities built on proprietary and commercially available AI models.
![Story image](../../../../../uploads/story/2023/06/17/preview_1.webp)
Verint launches open CCaaS platform offering flexibility
Sat, 17th Jun 2023
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uc
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paas
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cx
Verint unveils next-generation contact centre as a service (CCaaS) transforming the contact centre landscape at the Engage 2023 customer conference.
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Talend appoints Casey George as Chief Revenue Officer
Fri, 11th Nov 2022
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data analytics
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hyperscale
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public cloud
Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.
![Story image](../../../../../uploads/story/2021/01/28/preview_Dave_Sipes.webp)
8x8 & Verint combine contact centre & workforce management offerings
Thu, 28th Jan 2021
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uc
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crm
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martech
The cloud contact centre and cloud workforce management applications together are joint offerings for mid-market and enterprise businesses.
![Story image](../../../../../uploads/story/2020/02/26/preview_GettyImages-536659322.webp)
Verint and Adobe expand partnership to improve customer journey
Wed, 26th Feb 2020
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crm
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cx
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martech
Verint Systems has expanded on its partnership with Adobe, as both companies look to support more personalised customer journeys.
![Story image](../../../../../uploads/story/2020/02/13/preview_GettyImages-886031704.webp)
Private equity deals in tech sector hit $11.79bn
Thu, 13th Feb 2020
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verint
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logmein
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thoma bravo
Private equity deals in the global technology sector surged to USD $11.79 billion in December 2019, a 17.05% increase from the previous month.
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The future of CX: How to make chatbots work effectively in your organisation
Sun, 3rd Nov 2019
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uc
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crm
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cx
The secret to deploying virtual assistants successfully lies in implementing them in a way where everyone is a winner.
![Story image](../../../../../uploads/story/2019/10/15/preview_call_centre5.webp)
Frost & Sullivan, DMG recognise Verint for APAC market share
Tue, 15th Oct 2019
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uc
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crm
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martech
Verint was found to a market share 30% higher than its closest competitor across all contact centre technologies.
![Story image](../../../../../uploads/story/2019/08/19/preview_GettyImages-669674402.webp)
Microsoft and CyberArk lead GlobalData identity management theme
Mon, 19th Aug 2019
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network infrastructure
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pam
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casb
Both companies gained the highest score for the identity management theme in GlobalData’s Thematic Scorecard for the security software sector.
![Story image](../../../../../uploads/story/2019/07/11/preview_GettyImages-1018929822.webp)
Tech/talent combo key to solving underemployment, says Verint
Thu, 11th Jul 2019
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uc
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crm
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cx
IT and HR leaders must work more closely together to redefine the future workforce in order to keep the Aussie job market from collapsing.
![Story image](../../../../../uploads/story/2018/10/09/preview_ThinkstockPhotos-1047460004.webp)
Verint takes two Frost & Sullivan honours
Tue, 9th Oct 2018
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uc
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data analytics
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cx
In Frost & Sullivan’s APAC contact centre app report, Verint led all vendors, ranking top among 40 companies included in the analysis.
![Story image](../../../../../uploads/story/2018/07/12/preview_ThinkstockPhotos-526846820.webp)
Verint takes CX to new heights with in-demand AQM solution in APAC
Thu, 12th Jul 2018
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uc
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crm
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cx
Verint transforms customer experience in APAC with its high-demand AQM software, enabling telcos to simplify quality management through advanced AI solutions.
![Story image](../../../../../uploads/story/2018/06/01/preview_ThinkstockPhotos-954330972.webp)
Verint named in second Gartner Magic Quadrant this year
Wed, 6th Jun 2018
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uc
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cx
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martech
Verint is the only company recognised in both 2018 Magic Quadrants for the CRM Customer Engagement Centre and Workforce Engagement Management.
![Story image](../../../../../uploads/story/2017/04/27/preview_rating.webp)
Knowledge management critical to deliver customer satisfaction – Frost & Sullivan report
Thu, 27th Apr 2017
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crm
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cx
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martech
Frost and Sullivan report underscores knowledge management as key in achieving heightened customer satisfaction in the digital age.