About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 16
B2B buyers rebel against 'discovery theatre' sales
Wed, 17th Dec 2025
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virtualisation
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digital transformation
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cx
B2B buyers are rebelling against scripted 'discovery theatre' sales, accusing vendors of wasting time, misusing AI and eroding trust.
2026 tipped as turning point for enterprise agentic AI
Wed, 17th Dec 2025
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digital transformation
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cx
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martech
Tech leaders say 2026 will be the year agentic AI moves from pilots to mainstream, as enterprises demand measurable business impact.
CISOs face rising scrutiny as AI escalates cyber risk
Wed, 17th Dec 2025
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malware
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data protection
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dr
CISOs are warned 2026 will bring harsher board scrutiny, AI-fuelled attacks, bigger budgets - and far less tolerance for cyber failure.
AI 'agentic' tools to drive surge in cyber fraud by 2026
Wed, 17th Dec 2025
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biometrics
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fintech
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phishing
Autonomous 'agentic' AI fraud tools set to intensify cybercrime by 2026, forcing firms to fuse human judgment with smarter machine defences.
Coupang breach & camera hacks expose Asia cyber gaps
Wed, 17th Dec 2025
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firewalls
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data protection
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network security
A vast Coupang data breach and mass camera hacks in South Korea expose Asia's widening cyber security gaps and weak identity defences.
Check Point unveils AI-focused upgrade to Quantum firewall
Wed, 17th Dec 2025
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firewalls
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data protection
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hybrid cloud
Check Point's new Quantum R82.10 firewall targets AI threats and hybrid networks with prevention-first, Zero Trust and unified security tools.
Forrester: AI, geopolitics to reshape factories by 2026
Wed, 17th Dec 2025
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robots
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drones
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digital transformation
AI, geopolitics and safety rules will force manufacturers to rethink factories, robotaxis and in-car screens by 2026, says Forrester.
Artificial intelligence drives shift to real-time cyber risk by 2026
Wed, 17th Dec 2025
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malware
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cloud security
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iot security
AI-fuelled attacks are pushing boards to ditch perimeter defences for real-time cyber risk visibility, reshaping security strategies by 2026.
Contrast links ADR with Datadog SIEM to cut alert noise
Wed, 17th Dec 2025
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firewalls
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ransomware
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siem
Contrast plugs its ADR into Datadog Cloud SIEM, streaming verified runtime attack data to slash alert noise and speed SecOps response.
AI reshapes supply chains as disruption becomes the norm
Fri, 12th Dec 2025
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ransomware
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data analytics
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digital transformation
AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
Twilio predicts stricter AI customer service rules by 2026
Fri, 12th Dec 2025
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digital transformation
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biometrics
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cx
Twilio predicts Asia Pacific customer service will face strict AI transparency rules and mandatory bot disclosures by 2026.
Service-based IT & agentic AI to reshape 2026 spend
Fri, 12th Dec 2025
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storage
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hybrid cloud
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data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
AI set to power autonomous workflows & new work models
Fri, 12th Dec 2025
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data protection
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digital transformation
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hcm
AI is tipped to run entire corporate workflows by 2026, forcing firms to rebuild software and reorganise staff around skills, not hierarchies.
Cloud marketplaces and SaaS reshape global IT spend
Fri, 12th Dec 2025
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saas
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crm
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digital transformation
Cloud marketplaces and SaaS are set to transform global IT spend, with Omdia forecasting USD $163 billion marketplace sales by 2030.
Safe AI coaches staff to cut cyber attack errors
Fri, 12th Dec 2025
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firewalls
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data protection
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network security
Safe AI “coaches” embedded in workplace tools are cutting repeat cyber incidents by up to 95%, as firms race to counter AI-driven attacks.
Oxylabs experts forecast AI bubble risks & browser wars
Fri, 12th Dec 2025
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rpa
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data privacy
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llms
Oxylabs experts warn AI hype could swell into a bubble by 2026 as new 'agent' browsers challenge Chrome and Europe tightens data rules.
AI reshapes cyber threats as experts warn on automation
Fri, 12th Dec 2025
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malware
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ransomware
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iot security
AI will transform cyber threats by 2026, experts say, but warn over-automation and legacy systems could imperil critical infrastructure.
AI set for post-transformer shift to memory-led tools
Fri, 12th Dec 2025
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partner programmes
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rpa
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supply chain
AI firms tip 2026 as the dawn of a post-transformer era, with memory-led, workflow-specific systems overtaking general-purpose models.
Agentic AI surge in 2026 sparks fresh cyber security risks
Fri, 12th Dec 2025
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firewalls
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digital transformation
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network security
Security experts warn agentic and generative AI will rapidly widen global cyber attack surfaces in 2026, outpacing current safeguards.
Gen Z trust creators over brands for tech decisions
Fri, 12th Dec 2025
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mdm
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martech
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smart home
Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.