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Latest News - Page 67

Mitel & Talkative enhance AI capabilities in call centres
Customer Experience

Mitel & Talkative enhance AI capabilities in call centres

Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.

By Catherine Knowles • 3 min read • Fri, 15th Nov 2024
HMC Capital acquires iseek platform for AUD $400 million
Hyperscale

HMC Capital acquires iseek platform for AUD $400 million

HMC Capital has acquired data centre platform iseek for AUD $400 million, enhancing its strategy to launch a Global Digital Infrastructure Platform.

By Sean Mitchell • 3 min read • Fri, 15th Nov 2024
Cisco launches new smart Wi-Fi 7 access points for businesses
Network Infrastructure

Cisco launches new smart Wi-Fi 7 access points for businesses

Cisco has launched its new Wi-Fi 7 access points, promising to enhance connectivity and security for workplaces facing increasing network demands.

By Sean Mitchell • 3 min read • Fri, 15th Nov 2024
Top telecom trends for 2025: Wi-Fi 7 & 6G lead the way
Unified Communications

Top telecom trends for 2025: Wi-Fi 7 & 6G lead the way

Juniper Research has identified ten key telecommunications trends for 2025, signalling a transformative year for the industry with innovations like Wi-Fi 7 and 6G.

By Catherine Knowles • 2 min read • Thu, 14th Nov 2024
Snom appoints Fabio Albanini as VP of Global Sales
Unified Communications

Snom appoints Fabio Albanini as VP of Global Sales

Snom has named Fabio Albanini as its new Vice President of Global Sales, aiming to enhance its market presence and partner network worldwide.

By Imee Dequito • 2 min read • Thu, 14th Nov 2024
NVIDIA & SoftBank to develop Japan's leading AI supercomputer
Robotics

NVIDIA & SoftBank to develop Japan's leading AI supercomputer

NVIDIA and SoftBank are collaborating to create Japan's most powerful AI supercomputer, aimed at bolstering the country's AI initiatives and tech leadership.

By Imee Dequito • 3 min read • Wed, 13th Nov 2024
Servers.com expands Data Centre footprint globally
Gaming

Servers.com expands Data Centre footprint globally

Servers.com has launched a new data centre in Miami and expanded operations at five global sites to meet rising customer demand.

By Sean Mitchell • 2 min read • Wed, 13th Nov 2024
RingCentral partners with Verint to enhance RingCX platform
Productivity

RingCentral partners with Verint to enhance RingCX platform

RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.

By Kaleah Salmon • 3 min read • Mon, 11th Nov 2024
TCCA celebrates 30 years of mission-critical innovations
Cybersecurity

TCCA celebrates 30 years of mission-critical innovations

TCCA marks 30 years of advancing mission-critical communication technologies, reflecting on achievements and commitment to global cooperation in standards.

By Kaleah Salmon • 3 min read • Fri, 8th Nov 2024
New framework enhances IoT device onboarding with Wi-Fi
Unified Communications

New framework enhances IoT device onboarding with Wi-Fi

The Wireless Broadband Alliance introduces its new 'OpenRoaming for IoT - FIDO Device Onboarding Framework', simplifying secure onboarding for IoT devices.

By Catherine Knowles • 3 min read • Thu, 7th Nov 2024
Apple's support boosts RCS adoption among global brands
Unified Communications

Apple's support boosts RCS adoption among global brands

A recent study by Sinch reveals over 70% of brands view Rich Communication Services as a key channel for customer communication in five years.

By Imee Dequito • 3 min read • Thu, 7th Nov 2024
AvePoint establishes AI Lab in Singapore for global R&D
Software-as-a-Service

AvePoint establishes AI Lab in Singapore for global R&D

AvePoint has unveiled an AI Lab in Singapore, partnering with the EDB to spearhead AI research and develop solutions for global industry challenges.

By Sean Mitchell • 3 min read • Wed, 6th Nov 2024
QuintessenceLabs deploys key appliance in Equinix centres
Data Protection

QuintessenceLabs deploys key appliance in Equinix centres

QuintessenceLabs has installed its Trusted Security Foundation appliance in Equinix's Canberra data centre, boosting defences against quantum computing threats.

By Imee Dequito • 3 min read • Wed, 6th Nov 2024
Software Radio Systems unveils integration of 5G O-RUs
Unified Communications

Software Radio Systems unveils integration of 5G O-RUs

Software Radio Systems has successfully integrated nine Open RAN Radio Units with its srsRAN Enterprise 5G software, enhancing 5G network deployment flexibility.

By Catherine Knowles • 3 min read • Tue, 5th Nov 2024
LoRaWAN report highlights smart city technology benefits
Unified Communications

LoRaWAN report highlights smart city technology benefits

A new report by Beecham Research reveals how LoRaWAN is revolutionising smart city technology, addressing urban issues like pollution and congestion.

By Catherine Knowles • 3 min read • Tue, 5th Nov 2024
Console Connect unveils open-source LSO API adaptor on GitHub
Network Infrastructure

Console Connect unveils open-source LSO API adaptor on GitHub

Console Connect has launched an open-source LSO API Adaptor to promote faster adoption of standards-based APIs for developers worldwide.

By Catherine Knowles • 2 min read • Tue, 5th Nov 2024
Salesforce unveils Agentforce to revolutionise AI agents
Customer Experience

Salesforce unveils Agentforce to revolutionise AI agents

Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.

By Kaleah Salmon • 4 min read • Tue, 5th Nov 2024
Thai Airways boosts network with Juniper's AI platform
Network Infrastructure

Thai Airways boosts network with Juniper's AI platform

Thai Airways has upgraded its network infrastructure with Juniper's AI-Native Networking Platform, enhancing operations and customer experience across its services.

By Kaleah Salmon • 3 min read • Tue, 5th Nov 2024
TrueDialog unveils SMS app for Salesforce Marketing Cloud
Customer Experience

TrueDialog unveils SMS app for Salesforce Marketing Cloud

TrueDialog has launched its SMS application for Salesforce Marketing Cloud Engagement, enhancing SMS integration across the Salesforce ecosystem.

By Kaleah Salmon • 2 min read • Fri, 1st Nov 2024