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Chatbots Stories - Page 23

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Chatbots stories

From cybersecurity, to personalisation and AI: How are retailers investing in new FY?
Data Protection

From cybersecurity, to personalisation and AI: How are retailers investing in new FY?

Retailers are gearing up for the new financial year with increased investments in cyber security, personalisation, and artificial intelligence to boost growth.

By Vasko Ckorovski • 5 min read • Wed, 31st Jul 2024
Salesforce unveils fully autonomous AI customer service agent
Customer Relationship Management

Salesforce unveils fully autonomous AI customer service agent

Salesforce launches Einstein Service Agent, its first fully autonomous AI customer service agent, promising faster, precise resolutions and seamless human handovers.

By Catherine Knowles • 4 min read • Wed, 24th Jul 2024
ADLINK unveils AI Edge Server MEC-AI7400 for smart manufacturing
Unified Communications

ADLINK unveils AI Edge Server MEC-AI7400 for smart manufacturing

ADLINK Technology unveils its AI Edge Server MEC-AI7400 series, aimed at revolutionising smart manufacturing with generative AI and digital twin integrations.

By Catherine Knowles • 3 min read • Wed, 17th Jul 2024
How to optimize your brand's eCommerce site around key online shopping days
Data Analytics

How to optimize your brand's eCommerce site around key online shopping days

Optimise your eCommerce site for Black Friday, Cyber Monday, and Amazon Prime Day to capture shoppers and boost sales with data-driven strategies.

By Piotr Korzeniowski • 6 min read • Wed, 17th Jul 2024
Shiprocket deploys on Snowflake AI Data Cloud for better insights
Unified Communications

Shiprocket deploys on Snowflake AI Data Cloud for better insights

Snowflake's AI Data Cloud has been deployed by eCommerce platform Shiprocket to enhance data operations, benefiting 1.5 lakh merchants with real-time insights.

By Catherine Knowles • 2 min read • Mon, 15th Jul 2024
Study: AI adoption surges in high-growth supply chain sectors
Supply Chain

Study: AI adoption surges in high-growth supply chain sectors

Nearly half of companies in manufacturing, logistics, and retail view escalating costs as their main supply chain challenge, a study by Epicor and Nucleus Research reveals.

By Catherine Knowles • 3 min read • Thu, 11th Jul 2024
Labour stresses tech adoption in housing to tackle worker gap
Unified Communications

Labour stresses tech adoption in housing to tackle worker gap

A new report underscores the urgent need for tech adoption in UK construction to tackle worker shortages and meet ambitious project targets.

By Shannon Williams • 4 min read • Wed, 10th Jul 2024
Mendix 10.12 update brings AI tools & enhanced security
Security Operations Centres

Mendix 10.12 update brings AI tools & enhanced security

Mendix has launched the 10.12 update for its low-code platform, featuring AI tools and enhanced security to boost developer productivity and innovation.

By Kaleah Salmon • 3 min read • Tue, 9th Jul 2024
The good and bad: What AI means for the future of New Zealand
EduTech

The good and bad: What AI means for the future of New Zealand

New Zealand AI expert Heitor Gomes explores how artificial intelligence is reshaping job markets and raises ethical concerns, urging Kiwis to stay ahead.

By Melania Watson • 5 min read • Tue, 2nd Jul 2024
Twilio report underscores AI's vital role in predictive marketing
Unified Communications

Twilio report underscores AI's vital role in predictive marketing

Twilio's latest State of Personalisation Report reveals a surge in AI-driven predictive personalisation as 89% of leaders view ethical AI use as a business advantage.

By Sean Mitchell • 3 min read • Wed, 19th Jun 2024
How Generative AI can be turbocharged with knowledge graphs
Data Analytics

How Generative AI can be turbocharged with knowledge graphs

Generative AI's power is amplified by knowledge graphs, making tools like ChatGPT and Google's Gemini smarter, reducing errors, and combating biases, thus revolutionising industries.

By Peter Philipp • 4 min read • Tue, 18th Jun 2024

Stories from Other Regions

Chatbots stories

Ransomware hits 59% of UK financial firms in past 12 months
Malware

Ransomware hits 59% of UK financial firms in past 12 months

Bridewell research reveals 59% of financial services businesses have faced ransomware attacks in the past year, with legal fines and reputation damage as key repercussions.

By Catherine Knowles • 3 min read • Fri, 2nd Aug 2024
AI could add GBP £2 billion to UK GDP & create 20,000 jobs
Artificial Intelligence

AI could add GBP £2 billion to UK GDP & create 20,000 jobs

A new study reveals that the UK's accounting sector could see an injection of GBP £2 billion into GDP and generate 20,000 jobs through AI adoption.

By Shannon Williams • 4 min read • Thu, 25th Jul 2024
Leaders speak on AI potential & ethical impacts ahead of AI Day
Unified Communications

Leaders speak on AI potential & ethical impacts ahead of AI Day

As AI Appreciation Day nears, industry leaders spotlight AI's transformative impact across sectors, calling for a balance between innovation, transparency, and customer benefit.

By Catherine Knowles • 4 min read • Mon, 15th Jul 2024
NTT DATA to innovate fan experience at the 152nd Open at Royal Troon
Unified Communications

NTT DATA to innovate fan experience at the 152nd Open at Royal Troon

NTT DATA aims to revolutionise the fan experience at the 152nd Open Championship with digital twin tech, AI-driven insights, and a private 5G network.

By Catherine Knowles • 3 min read • Thu, 11th Jul 2024
AI will significantly impact supply chains, industry debate finds
Unified Communications

AI will significantly impact supply chains, industry debate finds

Over 150 supply chain leaders from Sainsbury's, Nestle, and more attended SCALA's annual debate on AI's impact. Polling showed shop floor roles most affected.

By Shannon Williams • 4 min read • Mon, 1st Jul 2024
New SELECT president warns of AI electricity demand impact
Power / Energy

New SELECT president warns of AI electricity demand impact

The new President of SELECT, Scotland's top construction trade body, warns UK's National Grid could face significant strain from rising AI energy demands.

By Sean Mitchell • 3 min read • Wed, 19th Jun 2024