Chatbots stories - Page 24
Cloud brings billions of dollars to Australia, says AWS
Tue, 30th Jul 2019
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uc
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hyperscale
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public cloud
New research quantifies the productivity gains, job growth, and increased global business opportunities driven by cloud computing.
Auckland tech firm Aider creates buzz in the United States
Thu, 25th Jul 2019
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uc
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martech
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ai
Auckland-based tech firm Aider is making waves in the US and Canada with the launch of its digital assistant, which integrates with popular platforms.
Blue Prism acquires Thoughtonomy, develops new SaaS offering
Fri, 19th Jul 2019
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saas
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uc
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martech
Blue Prism acquires Thoughtonomy to bolster automation and cloud offerings, aiming to transform enterprise productivity.
Tech/talent combo key to solving underemployment, says Verint
Thu, 11th Jul 2019
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crm
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uc
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cx
IT and HR leaders must work more closely together to redefine the future workforce in order to keep the Aussie job market from collapsing.
OutSystems launches new AI capabilities
Wed, 10th Jul 2019
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uc
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martech
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apm
OutSystems announced that it has added new artificial intelligence and machine learning capabilities to its leading low-code development platform.
Ambit accelerates expansion in Australia with Sydney office launch
Thu, 4th Jul 2019
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uc
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martech
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ai
Ambit has opened its first Australian office in Sydney, with CEO Josh Comrie relocating to lead the expansion following an NZD $1.75M capital raise.
IDC names Cognizant Leader for AI services
Tue, 2nd Jul 2019
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uc
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martech
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ai
The MarketScape report praises the company’s high-touch customer service approach, value for fee paid, and broad range of AI services and platforms.
Blue Prism announces acquisition of intelligent automation company
Wed, 26th Jun 2019
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uc
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martech
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it automation
Blue Prism announces plans to acquire Thoughtonomy, aiming to enhance its cloud strategy and provide more robust intelligent automation solutions globally.
HPE to offer entire portfolio as-a-Service by 2022
Wed, 19th Jun 2019
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saas
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uc
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hybrid cloud
HPE GreenLake aims to reset the digital opportunity for customers by providing a robust as-a-Service portfolio.
Soul Machines creates digital human for skincare firm SK-II
Tue, 18th Jun 2019
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uc
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martech
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ai agents
Soul Machines partners with skincare giant SK-II to unveil YUMI, the first autonomously animated digital influencer, enhancing customer interaction.
DX becomes the driving change in four key industries
Fri, 14th Jun 2019
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uc
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digital transformation
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martech
Digital transformation is shaking up legal, finance, education, and manufacturing sectors, driving profit boosts and demanding rapid adaptation, says Gartner.
Suncorp commits to continuous learning for employee empowerment
Wed, 12th Jun 2019
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edutech
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uc
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digital transformation
Australian financial services organisation Suncorp doesn’t just want to teach things using lengthy work programs and face-to-face courses that are taught once.
Fusion5 teams up with Ambit in NZ and AUS
Fri, 31st May 2019
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uc
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martech
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ai agents
New Zealand-based chatbot platform Ambit has partnered with business solutions firm Fusion5 in New Zealand and Australia.
Youthline’s new AI-powered support service is now live
Mon, 27th May 2019
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uc
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martech
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ai
Youthline launches its new Digital Assistant, Sam, to provide support and information to young people in New Zealand.
Are AI assistants teaching girls to be servants?
Thu, 23rd May 2019
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uc
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dei
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martech
AI assistants with female voices reinforce harmful gender stereotypes, according to a UN study. Biases in tech could widen the digital skills gap for women.
CIOs in ANZ are slowly making digital business progress
Wed, 15th May 2019
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uc
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data analytics
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digital transformation
Despite 30% of ANZ organisations scaling digital investments, 70% lag in evolving digital foundations amid flat IT budgets, says Gartner survey.
Survey reveals significant gaps between customer expectations and service experience in Australia
Thu, 9th May 2019
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robots
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uc
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martech
New research by Pegasystems reveals a critical need for more intelligent automation, with 73% of Australians preferring human customer service over bots.
Teleopti reimagines workforce management with the launch of Grant the chatbot
Mon, 6th May 2019
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uc
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martech
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ai
Teleopti's AI-powered chatbot, Grant, has been launched to enhance employee self-service and automate intraday operations in workforce management.
The evolution of chatbots
Mon, 6th May 2019
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uc
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martech
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ai
It’s no secret that in order to convert leads and maximise sales, companies need to connect with their prospects as quickly as possible.
How emerging technologies are changing work processes
Fri, 3rd May 2019
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uc
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digital transformation
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martech
Emerging technology is already changing how people work and the next five years is likely to see even more seismic changes in work processes.