TelcoNews Asia - Telecommunications news for ICT decision-makers

Outsourcing stories - Page 5

The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.

IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
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Skills gap in public sector IT fuels outsourcing reliance

Wed, 12th Feb 2025
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edutech
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education, learning & training
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outsourcing
A mere 4% of public sector IT professionals believe graduates are fit for real-world roles, revealing a stark skills gap affecting project delivery.
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Fortra's 2025 cybersecurity survey: key risk findings

Wed, 12th Feb 2025
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malware
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ransomware
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devops
Fortra's newly released 2025 cybersecurity survey reveals evolving threats, with 83% of professionals citing phishing as their top concern, alongside rising worries over AI.
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AI revolutionising financial crime detection by 2025

Mon, 27th Jan 2025
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quantum computing
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risk & compliance
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ai
The future of financial crime prevention is being reshaped by AI and quantum computing, presenting both opportunities and risks, says Efficient Frontiers International.
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ProHance report shows rise in global productivity hours

Tue, 17th Dec 2024
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data analytics
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it services
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productivity
ProHance's Global Productivity Benchmarking Report shows average work hours rose to 9 hours 30 minutes in Q3 2024, highlighting diverse sector trends.
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Global trade challenges rise with AI & customs complexity

Thu, 28th Nov 2024
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supply chain
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ai
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outsourcing
A report reveals growing challenges in global trade, citing complex customs regulations, skills shortages, and AI's impact amid geopolitical disruptions.
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Maxicare improves operations with NICE Workforce Management

Wed, 27th Nov 2024
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uc
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cx
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martech
Maxicare has significantly improved customer experience and operational efficiency in its contact centres by implementing NICE Workforce Management.
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SolarWinds survey reveals widening IT skills gap concerns

Mon, 11th Nov 2024
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it industry
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outsourcing
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solarwinds
A recent SolarWinds survey reveals 41% of IT professionals are struggling to find qualified candidates, highlighting a significant skills gap in the industry.
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Geopolitical disruptions & AI reshape global trade

Fri, 25th Oct 2024
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risk & compliance
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ai
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outsourcing
A new report by Customs Support Group reveals that geopolitical disruptions and AI challenges are severely impacting international trade operations.
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Hexnode partners with Wordtext Systems to expand in Philippines

Thu, 1st Aug 2024
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iot
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edr
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byod
Hexnode partners with Wordtext Systems to bolster distribution of its UEM solutions in the Philippines, tapping into the region's BPO and IT infrastructure.
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Enhance the human connection in IT support services with AI

Thu, 9th May 2024
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data privacy
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ai
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outsourcing
Harmonising AI with human expertise, IT support services are enhancing customer experience while meeting the challenges of a rapidly evolving digital landscape.
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IT By Design opens expansive Philippines headquarters in Bonifacio Global City

Thu, 9th May 2024
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ai
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cybersecurity
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software development
IT By Design (ITBD) expands its Southeast Asia presence with new Philippines headquarters, aiming to create 250 jobs in response to industry demand for low-cost, top-tier talent.
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Are we really using our Human Resources data properly?

Thu, 2nd May 2024
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hcm
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outsourcing
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payroll systems
A lot of firms grapple with optimising data use amidst HR challenges, risking invaluable insights and modern efficiencies.
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Firms outsource new email security measures implementation

Thu, 25th Apr 2024
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phishing
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email security
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risk & compliance
Most firms struggle with email security protocols rolled out by Google and Yahoo, with over half opting to outsource compliance measures.
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IT leaders leaning on outsourcing for DMARC implementation

Thu, 25th Apr 2024
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phishing
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advanced persistent threat protection
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email security
Majority of IT decision-makers lacking resources and expertise to implement DMARC email authentication protocol prefer outsourcing.
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AI translation services save global businesses millions, study shows

Thu, 18th Apr 2024
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ai
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outsourcing
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study
An independent Forrester Consulting study reveals AI translation service, DeepL, can boost efficiency and save millions for global organisations, highlighting the strategic importance of translation in business growth.
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Rimini Street launches Rimini Custom to optimise business operations

Wed, 28th Feb 2024
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data analytics
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martech
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cdp
Rimini Street unveils Rimini Custom, a client-driven service aiming to extend the lifespan and increase the value of existing software, while simplifying the integration of new applications.
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Cybersecurity outsourcing underperformance alarms UK financial sector

Tue, 23rd Jan 2024
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cybersecurity
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outsourcing
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ciso
Alarming underperformance in outsourced cybersecurity suppliers has increases breach risk to the UK's financial sector.
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Positive outlook for tech sector predicted in CompTIA's IT Industry Outlook 2024

Fri, 15th Dec 2023
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advanced persistent threat protection
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genai
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ai
Positive predictions for 2024's tech sector, spanning various branches, are revealed in CompTIA's latest report.
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APAC companies bolster cybersecurity amid increasing attacks and talent drain

Fri, 1st Dec 2023
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edutech
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education, learning & training
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outsourcing
APAC firms tackle cyber threats by bolstering security, with 57% planning to outsource amid rising attacks and talent shortage.
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Ashurst hires Anthony Lloyd as partner in Digital Economy team

Mon, 5th Jun 2023
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uc
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digital transformation
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fintech
Ashurst builds digital economy practice with the appointment of Anthony Lloyd as Partner in its Sydney office from DLA Piper.