Quality Management stories - Page 5
New entrant to UK colocation market declares data centre open
Tue, 27th Mar 2018
#
datacentre infrastructure
#
hyperscale
#
dc
UK startup IP House has officially opened its doors for business with a high-spec data centre located on the fringes of London's financial district.
Customers will turn their backs if data breach disclosure isn't done right - survey
Wed, 27th Sep 2017
#
crm
#
cx
#
martech
Of 3035 customers worldwide, 43% said they would never return to a company following a data breach and poor rectification methods.
Eclipse inks Experian reseller deal to keep dodgy data out of CRM migrations
Mon, 10th Jul 2017
#
crm
#
martech
#
microsoft
Microsoft Gold partner Eclipse has signed a deal to provide Experian data quality products across Australia and New Zealand.
CITIC Telecom commits to cloud security with new certification
Tue, 9th May 2017
#
cloud security
#
iaas
#
citic
CITIC Telecom has become the first IaaS provider to receive the ISO 27017 cloud security certification in Hong Kong.
ePLDT opens 9th data center in Clark, Philippines
Fri, 3rd Mar 2017
#
hyperscale
#
dc
#
colocation
ePLDT opens new data center in the Philippines, VITRO Clark, offering local enterprises a robust production site and disaster recovery facility.
Liquid Voice signs first NZ distie agreement with Cogent
Wed, 18th May 2016
#
crm
#
uc
#
martech
Liquid Voice partners with Cogent for first New Zealand distribution agreement for call recording and quality management solutions.
Enghouse Interactive provides valuable insights on local government customers
Wed, 6th Apr 2016
#
crm
#
uc
#
martech
Given their great success with councils and local government customers, Enghouse Interactive provides invaluable insights on the industry.
Interactive Intelligence named AWS Advanced Technology Partner
Thu, 17th Mar 2016
#
uc
#
hyperscale
#
public cloud
Interactive Intelligence gains elite AWS Advanced Tech Partner status, bolstering their innovative PureCloud platform for customer engagement.
Datapod signs Eaton supply deal; eyes expansion
Wed, 11th Nov 2015
#
edge computing
#
eaton
#
modular data centre
Australian modular data centre manufacturer Datapod is gearing up for expansion after signing a partner supply deal with Eaton.
Veridian Solutions expands Verint workforce optimisation and speech analytics in the cloud
Tue, 15th Sep 2015
#
uc
#
software development
#
contact centre
Australian business solutions firm Veridian Solutions has today announced it is offering Verint Systems solutions to its Australian customers.
Finding value in words
Sun, 1st May 2011
#
uc
#
biometrics
#
contact centre
Social media analytics and biometric-style voice recognition tools are emerging as the most immersive insights into consumer behaviour we've ever had access to.